Full-Time Front Desk Ambassador

High school diploma or GED. Minimum of one-year experience in customer service setting, preferably six months receptionist experience in health care setting.

• Travel between multiple CNOS locations, as needed.
• Knowledge of reception and scheduling tasks, clinic policies/procedures and paperwork.
• Maintain proficiency in Outlook, Allscripts EHR & PM, Phreesia.
• Knowledge of secretarial/clerical duties, including data entry, filing and phone etiquette. Possess the ability to communicate clearly.
• Ability to accurately input data into computer at a very efficient rate of speed.

• Check for completion of new patient forms and questionnaires and assist patients with filling out forms when necessary.
• Obtain, verify and load identity, demographic and insurance information.
• Collect x-rays, medical records, disability forms and other reports from patient and route to clinical personnel.
• Verify compliance with referral requirements for patients covered by managed care plans and worker’s compensation.
• Communicate with patients regarding provider’s timeliness of clinic.
• Handle collection of co-payments, deductibles and balances.
• Schedule follow-up appointments and assist in managing recall appointments, appointment scheduling functions.
• Prepare daily clinic therapy charts; type notes for patients Phys Ed, Return to Work, Handicap Parking, Orthopedic disability forms, etc.
• Quick post all monies received. Balance cash drawer and batch daily.